{ "schemaVersion": "1.0", "contract": "openacai-help-planner", "generatedAtUtc": "2026-07-07T20:04:07.2686293+00:00", "status": "active", "canonicalUrl": "https://openacai.ong/.well-known/openacai-help-planner.json", "apiUrl": "https://openacai.ong/api/v1/mobile/help-planner", "publicPageUrl": "https://openacai.com/start/", "pathCount": 7, "paths": [ { "id": "food-now", "label": "Food today or this week", "primaryNeed": "food", "urgency": "soon", "summary": "Start with a nearby pantry, WIC/SNAP step, or 211 referral before scattered search results.", "primaryActionUrl": "https://openacai.com/resources/#resource-directory-heading", "primaryActionLabel": "Search food resources", "secondaryActionUrl": "https://openacai.com/help/food/", "secondaryActionLabel": "Read food guide", "contactUrl": "https://openacai.com/contact/?topic=forms\u0026message=Food%20help%20request.%20County%20or%20city%3A%20.%20What%20is%20needed%3A%20groceries%2C%20WIC%2C%20SNAP%2C%20delivery%2C%20or%20meal%20site.%20Deadline%20or%20best%20call%20time%3A%20.%20Safest%20way%20to%20reply%3A%20.#openacai-contact-form-heading", "steps": [ "Check hours before traveling; food sites can change days or run out.", "Bring an ID, proof of address, or household details only if the listing asks for them.", "If food is needed today, call 211 and one nearby pantry before filling out longer forms." ], "haveReady": [ "County or ZIP code", "Household size", "Transportation limits", "Any diet or formula needs" ], "relatedResourceIds": [ "arcadia-valley-food-pantry", "bismarck-church-food-pantry", "cornerstone-cafe-centenary-umc", "crisis-988", "elvins-food-pantry", "emaa-food-voucher-referral", "emergency-911", "faith-family-worship-food-pantry", "farmington-ministerial-alliance-food-pantry", "farmington-st-vincent-de-paul", "house-of-praise-food-pantry", "immaculate-conception-food-pantry", "local-211", "madison-county-food-pantry", "mums-memorial-umc", "parkland-hope-center", "sfccp-resource-guide", "south-iron-food-pantry", "st-joe-catholic-church-food-pantry" ], "relatedFormIds": [ "snap-food-assistance", "wic", "summer-ebt" ] }, { "id": "housing-utility-pressure", "label": "Rent, shutoff, shelter, or utilities", "primaryNeed": "housing-utilities", "urgency": "deadline", "summary": "Sort the deadline first, then look for a program that matches the bill, notice, or housing situation.", "primaryActionUrl": "https://openacai.com/resources/#resource-directory-heading", "primaryActionLabel": "Search housing and utility help", "secondaryActionUrl": "https://openacai.com/help/housing-utilities/", "secondaryActionLabel": "Read housing guide", "contactUrl": "https://openacai.com/contact/?topic=forms\u0026message=Housing%20or%20utility%20help%20request.%20County%20or%20city%3A%20.%20Rent%2C%20shelter%2C%20shutoff%2C%20deposit%2C%20or%20bill%20issue%3A%20.%20Deadline%20on%20notice%3A%20.%20Safest%20way%20to%20reply%3A%20.#openacai-contact-form-heading", "steps": [ "Write down the shutoff, court, move-out, or bill due date before calling.", "Keep the notice, lease, utility account number, and proof of income nearby.", "Ask whether the program pays the provider directly and what documents are required." ], "haveReady": [ "Notice or bill", "Account or landlord information", "Income proof if available", "Deadline date" ], "relatedResourceIds": [ "crisis-988", "emaa-community-services", "emaa-section-8", "emergency-911", "local-211" ], "relatedFormIds": [ "liheap-energy-assistance", "erpp", "weatherization" ] }, { "id": "benefits-forms", "label": "Benefits, coverage, or public forms", "primaryNeed": "benefits", "urgency": "normal", "summary": "Use the official form source first, then print a prep sheet so the call or application goes faster.", "primaryActionUrl": "https://openacai.com/forms/", "primaryActionLabel": "Open forms library", "secondaryActionUrl": "https://openacai.com/help/benefits/", "secondaryActionLabel": "Read benefits guide", "contactUrl": "https://openacai.com/contact/?topic=forms\u0026message=Benefits%20or%20form%20help%20request.%20Program%20or%20form%3A%20.%20What%20step%20is%20stuck%3A%20.%20Deadline%20if%20any%3A%20.%20County%20or%20city%3A%20.%20Safest%20way%20to%20reply%3A%20.#openacai-contact-form-heading", "steps": [ "Open the official agency page, not a random PDF copy.", "Make a list of household members, income, expenses, and any notice dates.", "Print or copy the OpenACAI prep sheet before calling, uploading, or mailing anything." ], "haveReady": [ "Program name", "Case or notice number if available", "Income and expense notes", "Upload or mailing problem" ], "relatedResourceIds": [ "iron-dss-office", "madison-dss-office", "missouri-dss", "missouri-wic", "st-francois-dss-office" ], "relatedFormIds": [ "snap-food-assistance", "mo-healthnet-apply", "social-security-disability", "supplemental-security-income", "fafsa-student-aid" ] }, { "id": "technology-blocker", "label": "Phone, computer, account, upload, or portal problem", "primaryNeed": "technology", "urgency": "normal", "summary": "A stuck login, missing upload, locked email, or device issue can block the real service.", "primaryActionUrl": "https://openacai.com/help/technology-forms/", "primaryActionLabel": "Read technology guide", "secondaryActionUrl": "https://openacai.com/forms/", "secondaryActionLabel": "Open forms library", "contactUrl": "https://openacai.com/contact/?topic=forms\u0026message=Technology%20or%20online%20form%20help%20request.%20Website%2C%20device%2C%20or%20account%20problem%3A%20.%20Deadline%20if%20any%3A%20.%20County%20or%20city%3A%20.%20Safest%20way%20to%20reply%3A%20.#openacai-contact-form-heading", "steps": [ "Write down the website, app, error message, and deadline.", "Do not send passwords, codes, full Social Security numbers, or bank details through a public form.", "Bring the device, charger, notice, and any safe account recovery options if meeting in person." ], "haveReady": [ "Website or app name", "Error message", "Deadline", "Device and charger" ], "relatedResourceIds": [ "openacai-resource-navigation", "openacai-tech-help" ], "relatedFormIds": [ "mo-healthnet-member-forms", "dss-benefit-portal-uploads" ] }, { "id": "crisis-safety", "label": "Immediate danger, crisis, or safety concern", "primaryNeed": "crisis-safety", "urgency": "emergency", "summary": "OpenACAI is not emergency service. Use emergency or crisis lines first, then resource navigation for follow-up.", "primaryActionUrl": "https://openacai.com/help/crisis-safety/", "primaryActionLabel": "Open crisis and safety guide", "secondaryActionUrl": "https://openacai.com/resources/#resource-directory-heading", "secondaryActionLabel": "Search safety resources", "contactUrl": "https://openacai.com/contact/?topic=forms\u0026message=Safety%20follow-up%20request.%20County%20or%20city%3A%20.%20Is%20there%20an%20immediate%20danger%20now%3A%20no%2Fyes.%20What%20kind%20of%20follow-up%20resource%20is%20needed%3A%20.%20Safest%20way%20to%20reply%3A%20.#openacai-contact-form-heading", "steps": [ "Call 911 if there is immediate danger.", "Call or text 988 for emotional crisis support in the United States.", "For follow-up, write down the safest phone number, safe contact time, and whether messages are safe." ], "haveReady": [ "Safe contact method", "Safe contact time", "County or city", "Follow-up resource needed" ], "relatedResourceIds": [ "bjc-behavioral-health-farmington", "crisis-988", "emergency-911", "local-211", "semobh-farmington-aquinas", "semobh-pilot-knob", "semo-family-violence-council", "semo-nasv" ], "relatedFormIds": [ ] }, { "id": "health-mental-health", "label": "Health, mental health, or support finding", "primaryNeed": "health", "urgency": "normal", "summary": "Start with eligibility, location, insurance, and urgency so the next call goes to the right place.", "primaryActionUrl": "https://openacai.com/resources/#resource-directory-heading", "primaryActionLabel": "Search health resources", "secondaryActionUrl": "https://openacai.com/help/crisis-safety/", "secondaryActionLabel": "Safety guide", "contactUrl": "https://openacai.com/contact/?topic=forms\u0026message=Health%20or%20mental%20health%20resource%20help%20request.%20County%20or%20city%3A%20.%20What%20kind%20of%20support%20is%20needed%3A%20.%20Insurance%20or%20payment%20concern%20if%20any%3A%20.%20Safest%20way%20to%20reply%3A%20.#openacai-contact-form-heading", "steps": [ "Decide whether this is urgent today, routine, or a follow-up question.", "Write down insurance, uninsured status, transportation limits, and preferred location.", "Use 988 or emergency services first if safety is at risk." ], "haveReady": [ "Insurance or uninsured status", "Preferred location", "Transportation limits", "Urgency level" ], "relatedResourceIds": [ "bjc-behavioral-health-farmington", "iron-county-health-wic", "madison-county-health-wic", "missouri-highlands-pilot-knob", "semobh-farmington-aquinas", "semobh-pilot-knob", "st-francois-county-health-center", "st-francois-wic" ], "relatedFormIds": [ "mo-healthnet-apply", "social-security-disability" ] }, { "id": "connection-wellbeing", "label": "Social connection or calming activity", "primaryNeed": "social-support", "urgency": "low-pressure", "summary": "Use a low-pressure GAMHON activity for grounding or connection while staff and partner programs develop.", "primaryActionUrl": "https://openacai.com/gamhon-games/", "primaryActionLabel": "Open GAMHON games", "secondaryActionUrl": "https://openacai.com/g-a-m-h-o-n/", "secondaryActionLabel": "Read GAMHON overview", "contactUrl": "https://openacai.com/contact/?topic=forms\u0026message=GAMHON%20or%20connection%20request.%20What%20kind%20of%20activity%20or%20group%20would%20help%3A%20.%20Accessibility%20or%20safety%20note%3A%20.%20Safest%20way%20to%20reply%3A%20.#openacai-contact-form-heading", "steps": [ "Pick a short activity with no score pressure if stress is high.", "Use shared-screen social games only with people who can respect passing and boundaries.", "Use crisis resources first if the situation is about safety or immediate harm." ], "haveReady": [ "Preferred activity length", "Solo or group", "Accessibility needs", "Safety boundaries" ], "relatedResourceIds": [ ], "relatedFormIds": [ ] } ], "source": { "resources": { "id": "resources-json", "url": "https://openacai.com/resources.json", "status": "available", "resourceCount": 38, "sha256": "973e45d808b1925fab5fb176da8859bb17c29a1c79f4ebbd5683d66bc1c6561c", "generatedAt": "2026-07-07T19:49:02.7733619Z", "reviewedAt": "2026-07-06T15:49:01.8036010Z", "cfCacheStatus": "HIT" }, "helpGuidesUrl": "https://openacai.ong/.well-known/openacai-help-guides.json", "formsLibraryUrl": "https://openacai.ong/.well-known/openacai-forms-library.json", "gamesCatalogUrl": "https://openacai.ong/.well-known/openacai-games-catalog.json" }, "clientRules": { "localOnly": true, "noAccountRequired": true, "noPersonalDataRequired": true, "doNotStoreByDefault": true, "copyPlanAvailable": true, "printPlanAvailable": true, "useWebFallbackForContact": true, "keepCrisisEmergencyNoticeVisible": true, "neverSendPlanChoicesSearchTextNamesEmailsPhonesMessagesOrCaseDataToAnalytics": true }, "emergencyNotice": "OpenACAI apps and websites are not emergency services. Call 911 for immediate danger and call or text 988 for emotional crisis support in the United States.", "privacy": { "publicOnly": true, "containsSecrets": false, "containsPrivateCaseData": false, "containsHelpSeekerMessages": false, "safeForDeviceCache": true } }